FAQ

About Us

Healthquarters is the brainchild of a group of eminent healthcare professionals and pioneers who hold directorships in several healthcare companies in India and abroad. It was first launched with a mission of enabling individuals to make better and informed health choices, and to ensure easy accessibility of necessary health & wellness services to all.

Keeping in line with the current market demands and the digital boom, Healthquarters has resurrected itself in a whole new ‘avatar’. Healthquarters endeavors to link the Healthcare & Wellness ecosystem and its key players through its holistic services and future – ready technology, thereby bringing long-term value to its customers, investors, partners, and to the community we live in.

Healthquarters is associated with several organizations and institutions that have a common goal - to encourage and embrace a culture that believes in prevention of diseases and promotion of holistic well-being.

Headquartered in Mumbai and with a pan-India presence, its consumer-engaging programs initially focus on triggering the aspect of individual well-being, while simultaneously driving towards collective health enhancement and wellness adoption. Healthquarters empowers its consumers by providing them access to information and services that enable them to take charge of their overall health and wellness.

Healthquarters’ belief is - the right approach along with qualified professionals and interactive technology is the key to setting the stage for a dynamic and healthy environment.


Vision


We endeavor to link the Healthcare & Wellness ecosystem and its key players through our services and technology, thereby bringing long-term value to our customers, investors, partners, and to the community we live in.

Mission


To enable individuals to make better health choices and to ensure easy accessibility of necessary Health & Wellness services.

What Sets Us Apart

  1. Our wellness programs touch upon all dimensions of wellness – physical, financial, social, environmental, emotional, intellectual and occupational

  2. We focus on the holistic wellness of the organization

  3. Our focus is not only on the well-being of the consumer but also his/her family

  4. Our programs are customized to specific corporate/ industry

  5. We provide an analysis and guidance on the return on investment the corporate gets from a program or activity conducted by us

  6. Our programs are aligned to suit the objectives and goals of the corporate

What we Do

At HQ we deeply believe in challenging the status quo and thinking differently!

Yes! We are not just a typical wellness company but we believe in breaking the stereotype and going much beyond. In the current scenario, most of the wellness programs and activities are forced onto the end users. However, in our unique approach to wellness and beyond, the employees have the choice to choose the services they wish to avail. Exciting isn’t it? Our aim is to empower the individual to make better and informed choices.

In this era of ‘instant noodles’ and ‘services at a click of a button’, our services are aimed at simplifying the life of your employees by providing them easy solutions to meet all their wellness needs. Healthquarters is truly the one-stop solution you need for your employee well-being!

We have elevated the customization and the experience a person gets while accessing the healthcare services, to a notch higher. We are also glad to extend the wellness programs and activities to the family of your esteemed members and would be pleased to make our services available to their loved ones.

You always seek ‘tailor-made’ programs for your organization, isn’t it? Well, with the help of our team of experts, we can make it happen. With your help and support we design programs focusing on specific needs and requirements of your organization for a better ROI.

Our digital platforms not only engage the employees, but also act as excellent tools for the HR personnel or the management team to reach out to their employees effectively and seamlessly.

We will be happy to extend our wellness programs and activities to your privileged customers/clients.

Financial Wellness

Through easy access to expert guidance from financial advisors, curated content and financial health tips, we assist the members to gain an in-depth understanding of the subject matter and make informed choices which will help them attain Financial Freedom.

Intellectual Wellness

You will agree that knowledge grows when shared. Our unique approach of ‘Knowledge –Share’ through training sessions and workshops, augment the technical prowess and intellectual health of your workforce.

Physical Wellness

Through awareness, expert intervention, managed care services and hassle-free healthcare facilities, members can focus on their physical well-being and become their own Fitness Architects.

Emotional Wellness

Appropriate coping mechanisms and relaxation techniques, therapy sessions, a non-judgmental patient listener, and support is all that is needed in striking balance and maintaining a healthy state of mind, this is where we come to the rescue.

Environmental Wellness

Individuals’ / groups’ participation in our own or partnered environment wellness campaigns and initiatives, brings out their ‘Nature Nurturer’ instinct and provides them a platform where they can contribute in their own way for environment related causes.

Occupational Wellness

An engaged workforce’ driven by passion is the throbbing heart of a progressive organization. Our workplace wellness programs focus on nurturing these talents and bringing the best out of them through regular trainings and workshops.

Social Wellness

As ‘Responsible Citizens’ many individuals want to give back to the society but don’t know how to. We in association with our partners will not only organize social wellness activities to help employees in interpersonal relationship management but also provide them opportunities where they can contribute towards the issues in the society they feel strongly about.

Services

Client Testimonials

Privacy Policy

Terms and Conditions


In using this website you are deemed to have read and agreed to the following terms and conditions:

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website / mobile app and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Indian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Collection of Personal Information

This information is purely used to analyze trends, administer the challenge, track utilization and gather broad demographic information for internal use. Most importantly, any recorded information are not linked to personally identifiable information or to be shared with any member from our organization or its representatives or any third party.

Links to third party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

Changes to this Privacy Statement

We may revise these terms of use for its web site / mobile app at any time without notice at any time, at our discretion.. By using this web site / mobile app you are agreeing to be bound by the then current version of these Terms and Conditions of Use. If you have any questions regarding the privacy policy of The Healthquarters India Pvt. Ltd. then you may contact us.

Comments Policy:

Healthquarters India Pvt. LTd. welcomes and encourages your comments and discussion. However, we request that you confine your commentary to relevant matters. There is no tolerance for language that is threatening, libelous, defamatory or abusive. Nor do we tolerate character assassination, or personal attacks, and otherwise, on content, other posters, or any other person on this website. These posts and comments simply will not be approved and may be forwarded to the appropriate authorities.

Fair Warning: If you do write to our representative personally (whether via email or comment) all your communication, questions and comments will be read but may not receive a direct response. HQ does not staff lawyers, or doctors, nor will council and will not provide legal, or medical advice, or counseling of any kind.

HQ is not liable in any way for comments posted on this site by any other than its employees, and by using this site, you acknowledge and agree that sensibilities vary among people and that you may be exposed to comments you find offensive or otherwise objectionable.

“By submitting a comment on our blog, you agree that the comment content is your own, and to hold this site, HQ and all subsidiaries and representatives harmless from any and all repercussions, damages, or liability.”

Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the condition that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company: ! excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and ! excludes all liability for damages arising out of or in connection withyour use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Before starting / consuming any other activity / service described on this website / mobile app including but not limited to weight loss, diet, nutrition, or health related program you should consult your physician or other health care professional. Do not start these activities if your physician or health care provider advises against it. Discontinue if you experience dizziness, pain or shortness of breath at any time while exercising stop immediately. This site offers health, fitness and nutritional information and is designed for entertainment and/or educational purposes only. Do not rely on this information as a substitute or replacement for professional medical advice, diagnosis, or treatment. Consult with a physician or other health-care professional with any concerns or questions. Use of any information provided on this site is solely at your own risk. The advice contained in this site may be outdated and wrong. There is no guarantee that anything written on this site includes updated material. If you think you are having a medical or health emergency, call your health care professional immediately. Certain health or medical material on this site may be considered to be sexually explicit. Please do not use this site if you would find these materials offensive.

The materials on our web site / mobile app are provided “as is”. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on our web site / mobile app, even if Healthquarters or a our authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

On our website/ mobile app we have listed the discount we have negotiated from various service provider/s from Health and other related and not related industries are subject to change as per the discretion of the service provider/s. The service provider/s may stop facilitating the discounts / service/s without prior notice. In case if you face any inconvenience due to but not limited to withdrawal of such discount/s and or service/s by the service provider/s and or restriction in accessing the discount/s, service/s and or refusal of extending the discount/s service/s by the service provider/s listed in our website / mobile app, please contact us.

Availability

You are solely responsible for evaluating the services for a particular service provider/s and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Revisions and erratum

The materials appearing on Healthquarters web site / mobile app could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our or our partner’s, service provider’s web site / mobile app are accurate, complete, or current. We may make changes to the materials contained on its web site at any time without notice. We do not, however, make any commitment to update the materials.

Log Files

We use IP addresses to analyze trends, administer the site, track utilization, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. This Company’s logo is a registered trademark of this Company in Canada and other countries. The brand names and specific services of this Company featured on this web site are trade marked.

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, mobile telephone numbers. This company is registered in Mumbai, Maharashtra.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

General terms and conditions are applicable to use of a web site. The laws of Indian govern these terms and conditions. By accessing this website / mobile app you consent to these terms and conditions and to the exclusive jurisdiction of the Mumbai court in all disputes arising out of such access. Any claim relating to Healthquarts’s web site / mobile app shall be governed by the laws as per the Indian Constitution. Any dispute arising out of this agreement is subject to arbitration and jurisdiction of Mumbai Court. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions, policies from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our website. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of an Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Generic Terms and Conditions


Please read these terms and conditions carefully before using www.healthquarter.in website / Healthquarters Mobile app operated by Healthquarters India Pvt. Ltd.

Conditions of Use

We will provide services to you, which are subject to the conditions stated below in this document. Every time you visit this website / mobile app to use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website / mobile app we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Healthquarters India Pvt. Ltd. and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Healthquarters India Pvt. Ltd., with copyright authorship for this compilation.

Communications

The entire communication with us is electronic or through phone. Every time you send us an email or visit our website / mobile app or call us, you are going to be communicating with us. You hereby consent to receive communications from us in either written form such as but not limited to email, SMS, push notifications via app or letters etc. and or via a voice call. If you subscribe to the news on our website/ mobile app, you are going to receive regular emails and or SMS’s or push notifications from us. We will continue to communicate with you by posting news and notices on our website / mobile app and by sending you emails /SMS’s push notifications. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of the Mumbai, Maharashtra, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Healthquarters India Pvt. Ltd. and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court Mumbai, Maharashtra and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Healthquarters India Pvt. Ltd. non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

License and Site Access

We grant you a limited license to access and make personal use of this website/ mobile app. You are not allowed to download or modify it. This may be done only with written consent from us.

User Account

If you are an owner of an account on this website/ mobile app you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Pricing Policy


All prices are listed in Rupees. "Price", as displayed, does not include taxes. On our website/ mobile app we have listed the discount we have negotiated from various service provider/s from Health and other related and not related industries are subject to change as per the discretion of the service provider/s. The service provider/s may stop facilitating the discounts / service/s without prior notice. In case if you face any inconvenience due to but not limited to withdrawal of such discount/s and or service/s by the service provider/s and or restriction in accessing the discount/s, service/s and or refusal of extending the discount/s service/s by the service provider/s listed in our website / mobile app, please contact us.

Healthquarters Healthcare Membership program with a fee of Rs. 1999/- inclusive of 18% of GST. We do not offer any refund once the program is purchased. Healthquarters India Pvt. Ltd. doesn't offer price matching for any items sold by any seller on our website / mobile app or other websites.

The members are liable to pay for the fee for the services / benefits availed by them from the merchant and or the service providers delivering various services in healthcare vertical such as but not limited to consultation, diagnostic services etc. directly to them at the time of consuming / availing the service/s and or benefit/s and or product/s.


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